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Email
axtra.theme@.com -
Phone
+(02) - 094 980 547 -
Address
Nenuya Centre, Elia Street,
New York, USA
Phone
+(02) - 094 980 547Address
Nenuya Centre, Elia Street,
Welcome to our website and thank you for your interest in our company. We take the protection of your personal data very seriously. We process your data in accordance with applicable personal data protection legislation, in particular the EU-GDPR and our country-specific implementation laws, which provide comprehensive information about the processing of your personal data by Neshteq Solutions and your rights.
Personal data is any information that makes it possible to identify a natural person. This includes, in particular, your name, date of birth, address, telephone number, email address and IP address.
Anonymous data is available if no personal reference to the individual/user can be made.
Responsible body and data protection officer
Neshteq Solutions
Gabelsbergerstraße 10
89522 Heidenheim an der Brenz
www.neshteq.de
Email: info@neshteq.de
Telephone: +49 73213068437
Contact info of the data protection officer: info@neshteq.de
Your rights as a data subject
We would first like to notify you of your rights as a data subject. These rights are set out in Articles 15 – 22 EU-GDPR, and include:
To exercise these rights, please contact: info@neshteq.de The same applies if you have any questions regarding data processing in our company or when you withdraw your consent. You also have a right of appeal to the relevant data protection supervisory authority.
Right to object
Please note the following with respect to your right to object:
When we process your personal data for the purpose of direct marketing, you have the right to object to this data processing at any time without providing the reasons for such objection. This also applies to profiling insofar as it is associated with direct marketing.
If you object to the processing for direct marketing, we will no longer process your personal data for such purposes. The objection is free of charge and can be made informally, where appropriate to: info@neshteq.de
Should we process your data to protect legitimate interests, you may object to such processing at any time for reasons that arise from your specific situation; this also applies to profiling based on these provisions.
Should we process your data to protect legitimate interests, you may object to such processing at any time for reasons that arise from your specific situation; this also applies to profiling based on these provisions.
We will then cease to process your personal information unless we can demonstrate compelling legitimate grounds for processing such information that outweigh your interests, rights and freedoms, or the processing is intended to assert, exercise or defend legal claims.
Purposes and legal bases of data processing
The processing of your personal data complies with the provisions of the GDPR and all other applicable data protection regulations. Legal bases for data processing arise in particular from Art. 6 GDPR.
We use your data to initiate business, to fulfil contractual and legal obligations, to conduct the contractual relationship, to offer products and services and to consolidate customer relationships, which may include marketing and direct marketing.
Your consent also constitutes a data protection regulation. In this respect, we will inform you of the purposes of data processing and the right to withdraw your consent. If the consent also relates to the processing of special categories of personal data, we will explicitly notify you in the consent process.
Processing of special categories of personal data within the meaning of Art. 9 (1) GDPR may only take place where necessary on the grounds of legal regulations and there is no reason to assume that your legitimate interests should prevail to the exclusion of processing such data.
Data transfers / Disclosure to third parties
We will only transmit your data to third parties within the scope of given statutory provisions or based on consent. In all other cases, information will not be transferred to third parties unless we are obliged to do so owing to mandatory legal regulations (disclosure to external bodies, including the supervisory authorities or law enforcement authorities).
Data recipients / categories of recipients
In our organisation, we ensure that only individuals who are required to process the relevant data to fulfil their contractual and legal obligations are authorised to handle personal data.
In many cases, service providers assist our specialist departments to fulfil their tasks e.g. newsletter dispatch. The necessary data protection contract has been concluded with all service providers.
Transfers of personal data to third countries
A transfer of data to third countries (countries outside the European Union or the European Economic Area) shall only take place if required by law or if you have provided your consent for such transfer or if this is necessary for the performance of the contractual relationship. In doing so, we guarantee compliance with the level of data protection by concluding the necessary contracts under data protection law.
Period of data storage
We store your data for as long as such is required for the relevant processing purposes. Please note that numerous retention statutory periods require that data must be stored for a specific period of time. This relates in particular to retention obligations for commercial or fiscal purposes (e.g. commercial code, tax code, etc.). The data will be routinely deleted after use unless a further period of retention is required.
We may also retain data if you have given us your permission to do so, or in the event of any legal disputes and we use the evidence within the statutory limitation period, which may be up to 30 years; the standard limitation period is 3 years.
Secure transfer of data
We implement the appropriate technical and organisational security measures to ensure the optimal protection of the data stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. The security levels are continuously reviewed in collaboration with security experts and adapted to new security standards.
The data exchange to and from our website is encrypted. We provide https as a transfer protocol for our website, and always use the current encryption protocols.
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser’s address bar.
If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
It is also possible to use alternative communication channels (e.g. by post).
Obligation to provide data
A range of personal data is required to establish, implement and terminate the obligation and the fulfilment of the relevant contractual and legal obligations. The same applies to the use of our website and the various functions we provide..
We have summarised the relevant details in the above point. In some cases, legal regulations require data to be collected or made available. Please note that it will not be possible to process your request or execute the underlying contractual obligation without this information.
Data categories, sources and origin of data
The data we process is defined by the relevant context.
Please note that we may also provide information at specific points for specific processing situations separately where appropriate, e.g. when uploading application documents or when making a contact request.
When you visit our site, your internet browser transmits the following types of data, which we then save:
These first three data types are technically required to be able to properly display the webpage you accessed. Moreover, this data may be used, if necessary, to maintain secure operation of this website (e.g. to protect against hacking).
The referral URL is anonymised and used to compile statistics.
For reasons of technical security and in particular to prevent attempts to attack our web server, this type of data are also stored for 7 days in accordance with Art. 6 Paragraph 1(f) EU GDPR.
We may collect and process the following data as part of our contact request:
Our website offers you different ways to contact us, e.g. to order a catalogue or to get information on certain products.
A contact form is used to collect the required details for communication (e.g. first name, last name and e-mail address) as well as to send your message.
The collected data are used for customer relations management (contact history) and for responding to/fulfilling your request.
We may collect and process the following data as part of our event registration forms:
We may collect and process the following personal data for online applications:
For reasons of technical security, your IP address is also processed.
Your personal data is always collected directly from you during the application process. Exceptionally, your personal data may also be collected by other agencies in certain constellations, for example by recruitment agencies.
We also use personal data that we have permissibly obtained from publicly accessible directories (e.g. professional networks such as XING and LinkedIn).
We have implemented security measures to ensure that your data remain safe and confidential at all times. All application documents submitted via the application portal are encrypted. Provisions to protect your information always correspond to the latest technological standards.
Your data provided in the context of the application process are stored subject to applicable law and purged no later than six months after the application process has concluded. We will retain your data beyond this point only if we are entitled or have an obligation to do so, e.g. if you have given your express consent for us to retain your data for an extended and specified period of time, or to exercise our rights under applicable law.
Regulations that oblige us to keep records can be found, for example, in the German Commercial Code or the German Fiscal Code. In addition, limitation periods must be observed. You can find more information in the data protection declaration within the application process.
When you subscribe to a newsletter, we may collect and process the following data:
Automatised case-by-case decisions
Please note that we generally do not use purely automated processes to make a decision.
Contact forms / contact via email (Art. 6 Abs. 1 lit. a, b EU-GDPR)
A contact form is available on our website which can be used to contact us electronically. If you write to us using the contact form, we will process the information you provide to contact you and answer your questions and requests, (Art. 6 Abs. 1 lit. a, b EU-GDPR).
All data required to complete the form is subject to the principles of data minimisation, meaning you only have to provide the data that is absolutely necessary for us to contact you. This means your first name, last name, email address and your salutation. For reasons of technical security and in particular to prevent attempts to attack our web server, we will also process your IP address. All other information is voluntary (e.g. to give a more tailored answer to your question).
If you contact us by e-mail, we will process the personal data provided solely for the purpose of processing your enquiry.
Newsletter (Art. 6 Para. 1(a) EU-GDPR)
You can subscribe to our free newsletter via our website. The email address provided during the registration process is used to send a personalised newsletter.
The principle of data minimisation is observed, as only the email address, your salutation and your name are marked as mandatory fields to enable personalisation. Due to technical and legal reasons, we will also process your IP address.
As part of the registration process for our newsletter, we are assisted by the service provider Microsoft. The contract required by the Data Protection Act is in place with this service provider.
Of course, you can cancel your subscription at any time via the unsubscribe option provided in the newsletter and therefore revoke your consent.
Job-Newsletter (Art. 6 Para. 1(a) EU-GDPR)
You can subscribe to our free job-newsletter via our website. The email address provided during the registration process is used to send suitable job offers to you.
The principle of data minimisation is observed, as only the email address is marked as mandatory field to enable personalisation. Due to technical and legal reasons, we will also process your IP address.
Of course, you can cancel your subscription at any time via the unsubscribe option provided in the newsletter and therefore revoke your consent.
Advertising to existing customers (Art. 6 Para. 1(f) EU-GDPR)
Neshteq Solutions would like to maintain a relationship to its customers and send information and offers on products and services, Art. 6 Abs. 1 lit. f EU-DS-GVO. Therefore, we use your data to email you relevant information and offers as well as customer satisfaction surveys.
If you would prefer us not to do so, you can object at any time to the use of your personal data for direct marketing purposes. This right also applies to profiling as long as it is connected with direct advertising. As soon as we receive your objection, your data will no longer be processed for this purpose.
An objection is free of charge and can be made without the need for filling in a form by calling: +49 7321 3068-437 , by email at info@neshteq.de or by post to
Neshteq Solutions
Gabelsbergerstraße 10
89522 Heidenheim an der Brenz
Application portal (Art. 6 Para. 1(a+b) EU-GDPR)
We offer you the opportunity to use an online application form to apply for specific job offers or on your own initiative and upload your application documents in it.
We are aware of the importance of your data and process the personal data you provide in the application form only for the effective and correct processing of the application procedure and for contacting you as part of the application process, Art. 6 para. 1 lit. a, b EU-GDPR. The data will not be passed on to third parties without your consent.
When you fill out the application form, you are asked to provide certain personal information. All data required to complete the application form is subject to the principles of data minimisation, meaning you only have to provide the data that is absolutely needed to process your application, such as a resume, or that we are required to obtain under applicable law. Mandatory information is marked with a * (asterisk). Due to technical and legal reasons, we will also process your IP address.
Without this information, we are unable to process your application. It is therefore not possible to upload application documents to the portal without also providing this information. If you wish, you can also provide additional, optional information via the application form.
We have implemented security measures to ensure that your data remain safe and confidential at all times. All application documents submitted via the application portal are encrypted.
We keep your data for the above purposes for the duration of the application process and until all related deadlines have expired, however, for no longer than six months after we have informed you whether your application has been successful.
By giving your explicit consent after the application process has been completed, you have the option of extending this retention period if you prefer that we keep your application documents for the purpose of matching them with other vacancies that fit your profile. In this case, we will keep your data for 12 months. You can, of course, revoke your consent with effect for the future at any time without providing a reason by calling: +49 7321 3068-437, by email at info@neshteq.comor by post to Neshteq Solutions, Vorderkirnberg 7, 82389 Bobing, Deutschland
For more information, please refer to the privacy policy within the application process.
Cookies (Art. 6 (1) p. 1 lit. a, f EU-GDPR, § 25 (1), (2) TTDSG)
Our website uses cookies on various pages. Their purpose is to enhance our product and services, as well as to make our site more user friendly, more secure and simply better. Cookies are small files that are saved on your computer and in your browser (locally on your hard drive).
Based on our legitimate interest (Art. 6 para. 1 p. 1 lit. f EU-GDPR), we use technically necessary cookies that are required for the operation of the website and to ensure its functionality. Depending on the purpose, these are stored permanently – even after the session has ended – (so-called persistent cookies, e.g. opt-out) or are deleted when the browser is closed (so-called session cookies – these are only valid for one browser session).
Furthermore, we use cookies without your consent, insofar as their sole purpose is the storage of or access to information stored in the terminal device for the transmission of messages or these are absolutely necessary in order to be able to provide the service expressly requested by you, § 25 para. 2 TTDSG.
In addition, we also set other cookies with your consent. These cookies enable us to analyse how users use our websites. This allows us to design the website content according to visitor needs. In addition, the cookies enable us to measure the effectiveness of a certain advertisement and to place it, for example, depending on the thematic interests of the user. The legal basis for this is your consent (Art. 6 para. 1 p. 1 lit. a EU-GDPR, § 25 para. 1 TTDSG).
We mostly use so-called “session cookies”, which are automatically deleted when you leave our site. Permanent cookies are automatically deleted by your computer when the validity period has been reached (usually six months) or you delete them yourself before this period expires.
Most internet browsers automatically accept cookies as default. If you don’t want to send this information, you can change your browser settings at any time.
Cookies are saved on the user’s computer and transmitted from there to our website. This means that the user has complete control over how the cookies are used. You can deactivate or limit the transmission of cookies by changing the settings in your internet browser. Furthermore, cookies can be deleted at any time in the internet browser or other software programmes. This is possible in all common internet browsers.
Please note: If you deactivate the setting of cookies, you may not be able to use all the functions of our website to their full extent.
Creation of user profiles or use of cookies that are not purely functional (Art. 6 para. 1 p. 1 lit. a EU-GDPR, § 25 para. 1 TTDSG).
We use the following tools and services on our website:
Google Ads
We use the Google advertising tool “Google Ads” to promote our website. To help us in this, we use the analysis service “Conversion Tracking” from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter “Google”. If you accessed our website via a Google advert, a cookie is stored on your computer.
Cookies are small files that are saved on your computer and in your browser. These conversion cookies cannot be used to identify any personal information and will expire automatically after 30 days. If you visit certain pages of our website before the cookie expires, we and Google may recognise that you have been redirected to our page after clicking on one of our adverts placed on Google.
The information collected using conversion cookies is used by Google to generate visit statistics for our website. These statistics show us the total number of users who clicked on our adverts and also which pages of our website were subsequently accessed by the respective user. However, we or other companies who advertise using Google Ads do not receive any information with which users can be personally identified.
You can prevent the conversion cookies being installed by changing the settings in your browser, such as those that generally deactivate the automatic setting of cookies or specifically only block cookies from the “googleadservices.com” domain. Google’s privacy policy can be viewed here: https://services.google.com/sitestats/de.html.
Google Ads Remarketing
On our website, we use the remarketing function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). The remarketing function enables us to present users of our website with advertisements based on their interests on other websites within the Google advertising network (in Google Search or on YouTube, so-called “Google Ads” or on other websites). For this purpose, the interaction of users on our website is analysed, e.g. which offers the user was interested in, to be able to display targeted advertising to users on other sites even after they have visited our website.
For this purpose, Google stores a number in the browsers of users who visit certain Google services or websites in the Google display network. This number, known as a “cookie”, is used to record the visits of these users. This number is used to uniquely identify a web browser on a particular device and not to identify a person. In the context of using Google Ads Remarketing, we collect and process the following data: pages visited, IP address, duration of visit, other information on website use, content about the user’s interests.
The use of the Google tool is based on your consent under Art. 6 (1) p. 1 lit. a EU-DS-GVO. You can revoke your consent at any time. The revocation only applies to the device and the web browser on which it was set, please repeat the process on all devices if necessary. If you delete the opt-out cookie, you will be asked again for your consent for data transfer.
You can also configure your browser accordingly to prevent ads from third-party providers. You can also permanently prevent tracking by Google by using a corresponding plug-in for the most common web browsers, which you must download and install here: support.google.com/ads/answer/7395996.
Your data will be transmitted to Google for analysis. If you have an account with Google, Google may also merge the data obtained from the tracking. A third-country transfer takes place so that in this case there is a risk that your data may be processed by US authorities for control and monitoring purposes, without you possibly having any legal remedies. However, we take the possible measures necessary under data protection law under Art. 44 et seq. EU-DS-GVO to establish the level of data protection in the third country.
The data obtained via this procedure will be deleted as soon as it is no longer required for our purposes.
You can find more information on Google and Google’s privacy policy at: www.google.com/privacy/ads/
Google Ads Conversion Tracking
On our website, we use the advertising service Google Ads Conversion Tracking of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). The Display Network, Shopping and Search types active on our website measure your interactions with advertisements placed on Google. For this purpose, when you click on an ad placed by Google, a cookie is stored in your browser. This is used to track your further activity on the product advertised in the ad (conversion tracking). With the help of this data, we can measure the effectiveness of our advertising campaigns. The following data is collected from you: Clicked ads, IP address, web request, usage data, cookie ID, date and time of visit, cookie information, error URL, browser language, browser type.
The use of Google tools is based on your consent under Art. 6 para. 1 p. 1 lit. a EU-DS-GVO. You can revoke your consent at any time here. The revocation only applies to the device and the web browser on which it was set, please repeat the process on all devices if necessary. If you delete the opt-out cookie, you will be asked again for your consent for data transfer.
You can also configure your browser accordingly to prevent ads from third-party providers. You can also permanently prevent tracking by Google by using a corresponding plug-in for the most common web browsers, which you must download and install here: support.google.com/ads/answer/7395996.
Your data will be transmitted to Google for analysis. If you have an account with Google, Google may also merge the data obtained from the tracking. A third-country transfer takes place so that in this case there is a risk that your data may be processed by US authorities for control and monitoring purposes, without you possibly having any legal remedies. However, we take the possible measures necessary under data protection law under Art. 44 et seq. EU-DS-GVO to establish the level of data protection in the third country.
The data obtained via this procedure will be deleted as soon as it is no longer required for our purposes.
You can find more information on Google and Google’s privacy policy at: www.google.com/privacy/ads/
Google Analytics
Subject to your consent, this website uses Google Analytics, the tracking tool of Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Through this, interactions with our website by you as a user are recorded and systematically evaluated.
The legal basis for the processing of your personal data is your consent pursuant to Art. 6 para. 1 p. 1 lit. a EU-GDPR. You can revoke your consent at any time.
Any personal data collected are purged after 14 months or anonymised.
Google Maps
On our website, we use Google Maps (API) from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). To ensure data protection, Google Maps is deactivated when you first enter this website. A direct connection to Google’s servers is only established when you independently activate Google Maps (consent according to Art. 6 para. 1 p. 1 lit. a EU-GDPR). You can revoke your consent at any time here: tools.google.com/dlpage/gaoptout. This prevents your data from being transferred to Google when you first enter the page. After activation, Google Maps will store your IP address. This is then usually transferred to a Google server in the USA and stored there.
A third-country transfer takes place so that in this case there is a risk that your data can be processed by US authorities for control and monitoring purposes, without you possibly having any legal remedies. However, we take the possible measures necessary under data protection law under Art. 44 et seq. EU-DS-GVO to establish the level of data protection in the third country.
Additional information on the handling of user data can be found in Google’s privacy policy: www.google.de/intl/de/policies/privacy/
Google Tag Manager
This website uses the Google Tag Manager of Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Through this service, website tags can be managed via an interface. The Tag Manager tool itself (which implements the tags) is a cookie-free domain. This means that, in principle, no cookies are used and no personal data is collected. The Google Tag Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it remains in place for all tracking tags implemented with the Google Tag Manager.
For more information, please visit www.google.com/tagmanager/use-policy.html
In addition, the Google Tag Manager includes the following sub-services (Eloqua, LinkedIn Insight Tag, Hotjar, Google Ads Remarketing, Google Ads Conversion Tracking, Facebook Pixel) so that the Google Tag Manager and the sub-services are integrated based on your consent (Art. 6 (1) sentence 1 lit a EU-DS-GVO). You will find the option to revoke your consent in the description of the individual sub-services. If you object to a sub-service, this objection will also be automatically transferred to the other sub-services included in the Google Tag Manager.
Within the scope of these services, the collected data may be transferred to another country outside the European Union and the European Economic Area and to a country that does not offer an adequate level of data protection. If the data is transferred to the US, there is a risk that your data may be processed by US authorities for control and monitoring purposes, without you possibly have any legal remedy. However, we take the possible measures necessary under data protection law under Art. 44 et seq. EU-DS-GVO to establish the level of data protection in the third country.
LinkedIn Insight Tag
We use LinkedIn Insight Tag, a conversion tracking and retargeting service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (hereinafter referred to as “LinkedIn”) on our website. LinkedIn stores and processes information about your user behaviour on our website. For this purpose, LinkedIn uses, among other things, cookies, i.e. small text files which are stored locally in the cache of your web browser on your end device and which enable an analysis of your use of our website. Specifically, the referrer URL, IP address, device information, browser information and timestamp are recorded.
We use LinkedIn Insight Tag for marketing and optimisation purposes, in particular, to analyse the use of our website and to continuously improve individual functions and offers as well as the user experience. Through the statistical evaluation of user behaviour, we can improve our offer and make it more interesting for you as a user. The use of LinkedIn Insight Tag is based on your consent (Art. 6 para. 1 p. 1 lit. a EU-DS-GVO), which you can revoke at any time here www.linkedin.com/psettings/guest-controls/retargeting-opt-out
Further information from the third-party provider on data protection can be found on the following website: https://www.linkedin.com/legal/privacy-policy
YouTube platform
Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
Embedding on YouTube is carried out using the technical process known as framing. Framing involves the simple insertion of an HTML link provided by YouTube into the code of a website to create a playback frame on the third-party site, thus enabling the video stored on YouTube servers to be played.
We use the framing codes generated by YouTube in the so-called “extended data protection mode”. According to the information provided by the YouTube platform, the cookie activity and the resulting data collection are only linked to the use of the playback function of the video itself. The collection of data through the mere use of the website with framed content is prevented against this background.
To be able to play the YouTube content, we need your consent (Art. 6 para. 1 lit. a) EU-GDPR), which you can give – if you have not already given this as part of your cookie selection – via the button in the respective area of the video. By clicking on the play button, you consent to your IP address being transmitted to YouTube and the provider setting cookies in your browser.
Further information on the handling of user data can be found in YouTube’s privacy policy at: www.google.de/intl/de/policies/privacy
Social media plugins of social networks with Shariff
We are using plugins from social media on our pages (e.g. Facebook, Twitter, XING, LinkedIn).
You can usually recognize the plugins by the respective social media logos. To ensure data protection on our website, we only use these plugins together with the so-called “Shariff” solution. This application prevents the plugins integrated on our website from transmitting data to the respective provider as soon as you enter the site for the first time.
Only when you activate the respective plugin by clicking the corresponding button, a direct connection to the provider’s server is established (consent). As soon as you activate the plugin, the respective provider receives the information that you have visited our site with your IP address. If you are logged into your respective social media account (e.g. Facebook) at the same time, the respective provider can assign your visit to our pages to your user account.
The activation of the plugin constitutes consent according to Art. 6 para. 1 lit. a EU-GDPR. You can revoke this consent at any time with effect for the future.
Facebook-Plugins (Like & Share-Button)
Our pages are using integrated plugins from the social network Facebook, provider Facebook Inc. 1 Hacker Way, Menlo Park, California 94025, USA. You can recognize the Facebook plugins by the Facebook logo or the “Like button” (“Like”) on our page. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/
When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like button” while you are logged into your Facebook account, you can link the contents of our pages on your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. You can find further information on this in the Facebook privacy policy at https://www.facebook.com/privacy/explanation
If you do not want Facebook to be able to assign visits to our pages to your Facebook user account, please log out of your Facebook user account.
The use of Facebook plugins is based on Art. 6 para. 1 lit. f EU-GDPR. The website operator has a legitimate interest in the widest possible visibility in social media.
Twitter plugin
Our pages are using integrated plugins from the social network Twitter. These functions are offered by Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transferred to Twitter. We would like to point out that we, as the provider of the sites, do not know the content of the transmitted data or its use by Twitter. For further information, please refer to the Twitter privacy policy at https://twitter.com/privacy
The Twitter plugin is used based on Art. 6 para. 1 lit. f EU-GDPR. The website operator has a legitimate interest in the widest possible visibility in social media.
You can change your privacy settings on Twitter in the account settings at https://twitter.com/account/settings
LinkedIn plugin
Our website uses features of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.
Each time you access one of our pages that contains LinkedIn features, a connection to LinkedIn’s servers is established. LinkedIn is notified that you have visited our sites using your IP address. When you click on the LinkedIn “Recommend” button and are logged into your LinkedIn account, LinkedIn can associate your visit to our site with you and your account. We would like to point out that we, as the provider of these pages, do not know the content of the transmitted data or its use by LinkedIn.
The use of the LinkedIn plugin is based on Art. 6 para. 1 lit. f EU-GDPR. The website operator has a legitimate interest in the widest possible visibility in social media.
Further information on this can be found in the LinkedIn privacy policy at https://www.linkedin.com/legal/privacy-policy
Social media links
On our website you will find links to the social media services of Meta / Facebook, Twitter, XING and LinkedIn. You can recognise links to the websites of the social media services by the respective company logo. If you follow these links, you will reach the company website of XY Firma at the respective social media service. When you click on a link to a social media service, a connection to the servers of the social media service is established. This transmits to the servers of the social media service that you have visited our website. In addition, further data is transmitted to the provider of the social media service. These are, for example:
If you are already logged in to the corresponding social media service at the time the link is activated, the provider of the social media service may be able to determine your user name and possibly even your real name from the transmitted data and assign this information to your personal user account with the social media service. You can exclude this possibility of assignment to your personal user account if you log out of your user account beforehand.
The servers of the social media services are located in the USA and other countries outside the European Union. The data may therefore be processed by the social media service provider in countries outside the European Union. Please note that companies in these countries are subject to data protection laws that do not generally protect personal data to the same extent as they do in the Member States of the European Union.
Please note that we have no influence on the scope, type and purpose of the data processing by the provider of the social media service. For more information on the use of your data by the social media services integrated on our website, please refer to the privacy policy of the respective social media service.
Registration for events
Our website uses a form for the purpose to register to events and webinars.
If you register for an event via this form, we will process your data for the purposes of registration and communication with you.
All data required to complete the form is subject to the principles of data minimisation, meaning you only have to provide the data that is absolutely necessary to register and for us to contact you, i.e. your first name, last name and email address.
For reasons of technical security and in particular to prevent attempts to attack our web server, we will also process your IP address. All other information is voluntary.
For joint events with partners, your data will also be shared with the co-organiser.
Please note that photos and videos may be taken during the event, which may be published on our social media channels and website.
Details, including your right to object, as well as comprehensive information on our data processing and your rights under data protection law can be found in our privacy policy.
We would like to point out that in the case of publications in social media, a transfer to countries outside the EU is also possible.
The legitimate interests of Neshteq Solutions in taking and publishing photos and videos serve the purpose of marketing and documenting the relevant event.
Regarding this procession of your personal data you have the right to object according to Art. 21 para. 1 EU-GDPR. To exercise that right, please contact us, prior to the event (if possible), at: info@neshteq.de / Tel.: +49- 7321 3068-437. Of course you can also contact our local staff to exercise that right.
Personal data will not be passed on to third parties except from in the cases mentioned above and will only be used for the above-mentioned purpose. Photos and videos published on the internet can be accessed worldwide and use of these by third parties cannot generally be excluded.
Your consent can be a legal basis (Art. 6 para. 1 lit. a) EU-GDPR) for processing the photos and videos mentioned above, too. Consent to the processing of footage is voluntary and can be revoked with effect for the future by email at info@neshteq.de / Tel.: +49- 7321 3068-437.
Registration / Customer account (Art. 6 para. 1 lit. a, b EU-GDPR)
On our website, we offer users the possibility to register by providing personal data. The advantage is that you can call up information on the current processing status of your request at any time in the Helpdesk Portal. Besides, you can view the history of every helpdesk call or realize a detailed preliminary recording of problem cases and questions.
Embedded in the Helpdesk Portal, the Deployment Portal automatically shows customers changes in the software, provides service packs and realizes necessary database adjustments.
The Deployment Portal meets the requirements of DIN EN ISO 9000 ff. and is similar to a customer-controlled download page.
Registration is therefore required either to fulfil a request or to carry out a customer-controlled download.
During registration, the following data is stored at Microsoft:
Access to the helpdesk and deployment portal can be obtained by contacting at info@neshteq.de The above-mentioned data are required to create your login. To log in, you need an existing Microsoft business account or you create a new account during the registration process. With this Microsoft account, you will be created as a guest on our Azure domain to get access to the portals. The data is stored in the Azure domain and is accessed by Neshteq Solutions for unique identification.
Please note: The password you have assigned is stored in encrypted form by Microsoft. Both Neshteq Solutions employees and Microsoft employees cannot read this password. Therefore they cannot give you any information if you have forgotten your password.
With the completion of the registration process, your data is stored at Microsoft for the use of the protected customer area. As soon as you log on to our website using your e-mail address as your user name and password, this login data is used for actions you perform on our Help Desk and Deployment Portal.
Registered persons are free to make changes to the contact data (name, e-mail, telephone, password) in the customer account on their own. Changes/corrections are also gladly carried out by our support service on request if you contact them. Of course, you can also cancel or delete the registration or your customer account. To cancel or delete your account, please contact us by phone: +49 7321 3068-437, by email to info@neshteq.de or leave a helpdesk request.
Online offers for children
Persons under 16 years may not transmit any personal data to us or submit a declaration of consent without the consent of a parent or legal guardian. We encourage parents and legal guardians to actively participate in their children’s online activities and interests.
Links to other providers
Our website also contains – clearly visible – links to the Internet presentations of other companies. As far as links to websites of other providers are available, we do not influence their contents. Therefore, we cannot grant any guarantee or liability for these contents. The respective provider or operator of these sites is always responsible for the contents of their sites.
The linked pages were checked for possible legal violations and recognizable infringements at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If infringements of the law become known, such links will be removed immediately.
Changes to our privacy policy
In the course of the further development of our websites and the implementation of new technologies, changes to this data protection declaration may also become necessary. We reserve the right to change our security and data protection measures if this becomes necessary due to technical developments. In these cases, we will also adapt our data protection information accordingly. We, therefore, recommend that you read this data protection declaration again from time to time.
Information on data protection in social media
Neshteq Solutions has a presence on several social media channels to communicate. Insofar as we have control over the processing of your data, we ensure that the applicable data protection regulations are complied with.
In the following, you will find the most important information on data protection law with regard to our websites.
Name and address of the person responsible for the company
In addition to Neshteq Solutions, the person responsible for the company websites in the sense of the EU Data Protection Regulation (EU-GDPR) as well as other data protection regulations is
(Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland)
(Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland)
(LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Irland)
(Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Irland)
(New Work SE, Dammtorstraße 30, 20354 Hamburg, Deutschland)
(Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Irland)
However, you use these platforms and their functions on your own responsibility. This applies in particular to the use of the interactive functions (e.g. commenting, sharing, rating).
We would also like to point out that your data may be processed outside the European Union.
Purpose and legal basis
We ourselves maintain the fan pages in order to communicate with visitors to these pages and to inform them about our offers in this way.
In addition, we collect data for statistical purposes in order to be able to further develop and optimise the content and to make our offer more attractive. The data required for this purpose (e.g. total number of page views, page activities and data provided by visitors, interactions) are processed by the social networks and made available to us. We have no influence on the generation and presentation of this data.
In addition, your personal data will be processed by the providers of the social media, but also by Neshteq Solutions, for market research and advertising purposes. It is possible, for example, that usage profiles are created based on your usage behaviour and the resulting interests. This allows, among other things, advertisements to be placed within and outside the platforms that correspond to your interests. Cookies are usually stored on your computer for this purpose. Independently of this, data that is not directly collected on your end devices may also be stored in your usage profiles. The storage and analysis also takes place across devices; this applies in particular, but not exclusively, if you are registered as a member and logged in to the respective platforms.
We do not collect or process any other personal data.
The processing of your personal data by Neshteq Solutions is based on our legitimate interests in effective information and communication pursuant to Art. 6 para. 1 sentence 1 lit. f. EU-GDPR.
If you are asked for consent to data processing, i.e. if you declare your consent by confirming a button or similar (opt-in), the legal basis of the processing is Art. 6 para. 1 sentence 1 lit. a., Art. 7 EU-GDPR.
Your rights / option to object
If you are a member of a social network and do not want the network to collect data about you via our website and link it to your stored membership data with the respective network, you must
After logging in again, however, you will once more be recognisable to the network as a specific user.
For a detailed description of the respective processing and the opt-out options, please refer to the information linked below:
Datenschutzerklärung: www.facebook.com/about/privacy/;
Opt-out: www.facebook.com/settings und http://www.youronlinechoices.com;
Overall, you have the following rights regarding the processing of your personal data:
Right to information; Right to rectification; Right to erasure; Right to restriction of processing; Right to object; Right to data portability; Right to complain about unlawful processing of your personal data to the competent data protection authority.
However, since Neshteq Solutions does not have complete access to your personal data, you should contact the providers of the social media directly when asserting your rights, as they each have access to the personal data of their users and can take appropriate measures and provide information.
If you still need help, we will of course try to support you. Please contact a info@neshteq.de
Copyright information
If you would like to publish images, texts, plans, videos, music etc. on our pages, please be aware that you may be transferring all usage rights to the network, which could ultimately have legal consequences for you if you are not the copyright holder yourself.
Handling of customer and supplier data
Categories / origins of data
When you conclude a contractual relationship and for contract fulfilment, we process the following personal data:
We receive your personal data primarily from you as part of contract fulfilment or during the current contractual relationship.
Exceptionally, in certain scenarios, we will also obtain your personal data from other sources. This includes case-related queries for relevant information from credit agencies (Creditsafe, Bisnode), in particular for credit history and behaviour.
Purposes and legal bases of data processing
Even when processing your personal data outside the website, the regulations of the EU DS-GVO and other relevant legal regulations are always respected.
Your personal data is processed exclusively to conduct pre-contractual measures (e.g. creating quotes for products or services) and to comply with contractual obligations (e.g. implementation of our services or for processing your order/payment), (Article 6 Para 1(b) GDPR) or if there is a legal obligation for processing (e.g. for tax law purposes) (Article 6 Para 1(c) GDPR). These are the purposes for which your personal data was originally gathered.
Your consent can also constitute a legal provision under data protection law (Article 6 Para 1(a) GDPR). Before you grant permission, we clarify the purpose of data processing and your right of revocation in accordance with Art. 7, Para. 3 EU GDPR.
For the detection of criminal offences, personal data will only be processed under the conditions of Article 10 GDPR.
Data recipients / categories of recipients
As part of the required business processes, our specialist departments will be supported by external service providers in order to carry out their work. To protect the data being processed, the necessary data protection contracts have been concluded with all service providers. These are in particular service provider companies such as finance and consultancy companies who support us in verifying task-related data. In addition, in certain specialist areas, we use supporting specialist IT experts from manufacturers and partner companies who possess the necessary product expertise.
Your data will also, as necessary, be transferred to the manufacturers of the quoted or ordered products for project processing (registration, project notification, quote creation, order processing) who may be based in a non-EU country.
We transfer payment processing information to credit, trade and financial agencies in order to check payment history and creditworthiness.
The principle of data economy and data reduction is observed.
If necessary, your personal data may also be processed in the cloud to optimise existing processes (e.g. for more efficient communication and contract processing). We have concluded the necessary contracts for this from a data protection perspective. If the cloud provider is located in a country outside the EU / EEA (third country), we take the measures possible and necessary under data protection law under Art. 44 et seq. EU-GDPR to establish the level of data protection in the respective third country. In doing so, we use technical and organisational measures to ensure that only those persons who need your data to fulfil their contractual and legal obligations receive it.
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Neshteq Solutions
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